Last Updated: March 2026
✅ We stand behind the quality of every AGROMACH product. If you're not satisfied, we'll make it right.
1. Return Eligibility
You may request a return within 7 days of delivery if:
- The product has a manufacturing defect verified by our technical team
- The wrong product was delivered (different model/specification from order)
- The product arrived physically damaged due to transit (must be reported within 48 hours)
Returns are NOT accepted for:
- Products damaged due to misuse, improper installation, or negligence
- Normal wear and tear
- Products returned without original packaging
- Custom or made-to-order products
- Products where serial number or labels have been tampered
- Change of mind after delivery
2. How to Initiate a Return
- Contact us within 7 days: WhatsApp +91-88376-67267 or email samyakagroimplements@gmail.com
- Share: Order number, photos/video of the defect, and brief description
- Our technical team will review within 48–72 hours
- If approved, we will arrange reverse pickup via Delhivery (at our cost for valid claims)
- After inspection at our factory, refund/replacement will be processed
3. Refund Process
| Refund Type | Timeline | Method |
|---|
| Online Payment (Razorpay) | 5–7 business days | Original payment method |
| Bank Transfer / NEFT | 3–5 business days | Bank account provided |
| Replacement Product | 10–15 business days | Shipped to original address |
Refund amount = Order amount minus shipping charges (original and reverse), unless the return is due to our error.
4. Cancellation Policy
- Before dispatch: 100% refund within 24–48 hours of cancellation request
- After dispatch / in-transit: Not cancellable. Refund available after return delivery
- Custom orders: Non-cancellable once production begins
To cancel: WhatsApp us at +91-88376-67267 immediately after placing order.
5. Warranty Repairs
Products with manufacturing defects within the 12-month warranty period will be repaired or replaced free of cost. This is separate from the return policy. See Terms & Conditions for warranty details.
6. Contact for Returns
Samyak Agro Implements
C124, Industrial Focal Point, Malout, Punjab – 152107
WhatsApp: +91-88376-67267
Email: samyakagroimplements@gmail.com