ਆਖਰੀ ਅਪਡੇਟ: ਮਾਰਚ 2026
✅ We stand behind the quality of every ਐਗਰੋਮੈਕ product. If you're not satisfied, we'll make it right.
1. Return Eligibility
ਤੁਸੀਂ ਇਸ ਮਿਆਦ ਵਿੱਚ ਵਾਪਸੀ ਬੇਨਤੀ ਕਰ ਸਕਦੇ ਹੋ 7 days of delivery if:
- The product has a manufacturing defect verified by our technical team
- The wrong product was delivered (different model/specification from order)
- The product arrived physically damaged due to transit (must be reported within 48 hours)
Returns are NOT accepted for:
- ਉਤਪਾਦ damaged due to misuse, improper installation, or negligence
- Normal wear and tear
- ਉਤਪਾਦ returned without original packaging
- ਕਸਟਮ ਜਾਂ ਮੇਡ-ਟੂ-ਆਰਡਰ ਉਤਪਾਦ
- ਉਤਪਾਦ where serial number or labels have been tampered
- Change of mind after delivery
2. How to Initiate a Return
- ਸੰਪਰਕ us within 7 days: ਵਟਸਐਪ +91-88376-67267 or email samyakagroimplements@gmail.com
- Share: Order number, photos/video of the defect, and brief description
- Our technical team will review within 48–72 hours
- If approved, we will arrange reverse pickup via Delhivery (at our cost for valid claims)
- After inspection at our factory, refund/replacement will be processed
3. Refund Process
| Refund Type | Timeline | Method |
|---|
| Online Payment (Razorpay) | 5–7 business days | Original payment method |
| Bank Transfer / NEFT | 3–5 business days | Bank account provided |
| Replacement ਉਤਪਾਦ | 10–15 business days | Shipped to original address |
Refund amount = Order amount minus shipping charges (original and reverse), unless the return is due to our error.
4. Cancellation Policy
- Before dispatch: 100% refund within 24–48 hours of cancellation request
- After dispatch / in-transit: Not cancellable. Refund available after return delivery
- Custom orders: Non-cancellable once production begins
To cancel: ਵਟਸਐਪ us at +91-88376-67267 immediately after placing order.
5. Warranty Repairs
ਉਤਪਾਦ with manufacturing defects within the 12-month warranty period will be repaired or replaced free of cost. This is separate from the return policy. See ਨਿਯਮ ਅਤੇ ਸ਼ਰਤਾਂ for warranty details.
6. ਸੰਪਰਕ for Returns
Samyak Agro ਇੰਪਲੀਮੈਂਟਸ
C124, ਇੰਡਸਟ੍ਰੀਅਲ ਫੋਕਲ ਪੁਆਇੰਟ, ਮਲੋਟ, ਪੰਜਾਬ – 152107
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ਵਟਸਐਪ: +91-88376-67267
ਈਮੇਲ: samyakagroimplements@gmail.com